Privacy Policy
At Rathna Stores, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit or shop on our website.
Information We Collect
We collect information you provide directly when you place an order, create an account, or contact us. This includes your name, email address, phone number, delivery address, and payment details.
- Personal identification details
- Billing and shipping address
- Order history and preferences
- Device and browsing data via cookies
How We Use Your Information
We use the information we collect to process your orders, manage your account, and provide customer support. Your data also helps us improve our products, personalise your shopping experience, and send relevant updates or offers.
- Order processing and delivery coordination
- Sending order confirmations and updates
- Improving our website and services
- Sending promotional offers (with your consent)
Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and improve performance. You may disable cookies through your browser settings; however, some features may not function properly as a result.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your details with trusted service providers, such as courier partners and payment gateways, strictly for fulfilling your orders. These partners are bound by confidentiality obligations.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. All payment transactions are processed through secure, encrypted channels. While we take every precaution, no method of internet transmission is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once no longer needed, your data is securely deleted or anonymised to prevent identification.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email or by contacting us directly. We will respond to all requests within a reasonable timeframe.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.
Changes to This Policy
Rathna Stores reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
